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Reporting Manager

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  • Date Listed 29/06/2018
  • Job Type Full-Time
  • EA License Number 200002976R
  • Company Website
  • Company Name inCall Systems Pte Ltd
  • Education Level Diploma


  • Manage the reporting team on daily operations, processes improvements, workload allocations, mentoring and monitoring performance.
  • Formulates, implements, and enforces proper data collection policies and procedures.
  • Make sure the information is protected and backed-up.
  • Improving the technology used.
  • Monitoring and set data entry procedures to our CRM.
  • Monitor and execute updating, deduping, clean-up, extracting and uploading of database for marketing purposes.
  • Monitor and perform queries and list pulls for marketing campaigns.
  • Set reporting format and standards.
  • Report on campaigns performance, effectiveness, and highlight any inconsistencies / issues.
  • Monitor and produce quantitative reports / presentations and communicate on findings.
  • Work with operations and IT resources regarding CRM and database issues or technical questions.
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.


  • Minimum 3-5 years of relevant experience in database and reporting with at least 1 year of managing a team.
  • Excellent computer-skills—including proficiency with Microsoft Excel (Macros), Access and SQL database
  • Understanding of database structure
  • Self-starter. Able to work alone as well as leading a team.
  • Experience working in a deadline driven environment with the ability to meet aggressive deadlines.
  • Exceptional attention-to-detail
  • Strong mathematical, and problem solving skills