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Account Executive

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  • Date Listed 03/10/2018
  • Job Type Full-Time
  • Company Name AIC Fintech Pte Ltd
  • Education Level Professional Certifications (e.g. ACCA, CPA)
Job Description: ~Manage multiple accounts ~Develop positive working relationships with all customer touch points ~Drive client retention, renewals, upsells and client satisfaction ~Work closely with Account on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting. ~Work closely with Analytics to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed ~Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign ~Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal ~Prepare campaign insights reporting, including analysis and research ~Manage weekly campaign status documents for review ~Work closely with Finance on billing set up and invoicing ~Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues ~Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting ~Provide input on new processes and workflows as needed ~Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight **Only Singaporean or SPR Please email your CV to pr@amorcoin.io and indicate the position apply. Only shortlisted candidate will be notify.