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5x Customer Service Officer / Central&East / Up to $2,800

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Working Location

Greenhub

Alps


Working Hours

CSO (Airfreight import)- Green hub

Monday: 9am to 6.45pm

Tuesday to Friday: 9am to 5.45pm


CSO (Aerospace)- Alps

Monday to Friday

9am to 6pm


CSO (Crosstrade)- Alps

Monday to Friday

9am to 6pm


Salary

$2,000 to $2,800 (Depending on experience)


Job Scope

  • Monitoring pre-alert documents from Origin offices or Sales Support
  • Coordinate import permit & delivery arrangements with back-end / Operations team
  • Handle all customers' enquiries timely and effectively
  • Handle ad-hoc or walk-in COD customers
  • Work closely with internal operations to meet customer’s requirements
  • Ensure compliance with customer’s Standard Operating Procedures
  • Ensure all data are updated correctly in system
  • Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
  • All other ad-hoc work instructions from Supervisor/Manager
  • Handle survey shipments with Operations & Customers
  • Track and monitor flight arrivals and update Customers if any deviations


Interested candidates can SMS/Whatsapp 9831 2841(Audrey) with the following details:

Name:

NRIC:

Job: 5x Customer Service Officer / Central&East / Up to $2,800


Mark Chua Wei Jian (R1545007)

Fast Career Recruitment (16C8420)