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Customer Service & Sales Representative

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  • Date Listed 19/10/2018
  • Job Type Full-Time
  • Company Name Singapore Altitude Management Services Pte Ltd
  • Education Level Diploma
If you are results-oriented, cheerful and have good phone etiquette, we welcome you to join us our team as Senior Customer Service Executive. Be part of our new Customer Engagement Team withSingapore Altitude Management Services Pte Ltdthat provides post-sales client management.

We provide you with a fun and high-performance service culture where you play a critical role to support one of our business units in post-sales client management.

Responsibilities

  • Fulfil the appropriate advertising requirements for external and internal clients.
  • Supervisethe teamto fulfill advertising requirements
  • Understand customer marketing/hiring requirements and recommend the appropriate solutions to customers which the sales team would undertake to develop further.
  • Handling enquiries through inbound calls promptly and efficiently while maintaining superb phone etiquette and professionalism
  • Responsible for the monthly process deliverables and performance standards


Requirements

  • Experience working in a call center / help deskwould be a plus
  • Proficient in Microsoft office programs
  • Superior customer service and phone etiquette
  • Highly responsible, organized and able to multi-task
  • Able to work under pressure and in a fast-paced environment


Candidates who performed well in this role will have progressive promotion within the career progression track.


Job Benefits


  • Quarterly Bonus
  • Yearly Bonus
  • Incentive
  • Achievement Awards
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Alexandra Rd, Singapore
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