Operations Area Manager
- Date Listed04/07/2019
- Job TypeFull-Time
- Company Websitehttp://www.joyretcmedispa.com/
- Company NameJoyre TCMedi SPA
Manage and ensure operational excellence in all aspects of the business at all outlets
Ensure the outlets operate efficiently and effectively and in compliance with company standards
Oversee the outlet(s)’ day-to-day operations and sales
Works closely with Management to develop strategic and operational plans for the outlets, managing execution, and measuring results within budget and guidelines to achieve continuous business growth, sales and profitability.
Develops, coaches, motivates and mentors a team of branch managers and consultants to become high-performing individuals with a strong sense of belonging, integrity and pride
Ensure outlet(s) maintain high level of customer service satisfaction through excellent customer service from the team
Handle all enquiries, feedback and complaints at the outlet(s)
Drives performance with long term vision, innovation, quality and service.
Walk the talk and leads by being the role model
Minimum 3-4 years of related experience, preferably managers who have experience in beauty/wellness/spa industry
Highly motivated individual with a positive attitude
Excellent communication and interpersonal skills
Sales and goal oriented
Ability to multi-task and work in a high volume atmosphere
Proven ability to lead others and positively influence employee behaviour
Computer literacy is essential
Able to converse in both English and Mandarin (To liaise with Mandarin speaking customers).