Top and reputable beauty brand seeks a COUNTER MANAGER (Base salary: $3000 - $3500) 

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  • Date Listed10/09/2019

Job Description

Sales Performance

- Create and maintain an atmosphere geared to achieving sales goals

- Determine and communicate individual and team sales goals and hold staff accountable for results in accordance with the company's business practices

- Analyse and review goal attainment and develop strategies to improve performance.

- Maintain appropriate inventory levels.

Customer Service

- Ensure staff are trained in service and artistic skills as established by the company.

- Ensure staff deliver consistent, excellent service in accordance with our standards.

- Resolve Customer issues and requests in an efficient and timely manner

- Develop and utilise customer database for phone calls, product launches events and appointments in conjunction with the company’s customer program

Manager / Staff Relationship

- Maintain a cohesive, cooperative work environment through team building and motivation.

- Manage time, establish priorities and delegate effectively to meet goals and objectives.

- Set an example of excellent timekeeping and punctuality

- Maintain a communication system for the location to ensure all staff review current initiatives and direction.

- Hold regular, productive staff meetings

- Schedule Artists to optimise coverage according to external traffic requirements

- Maximise opportunities for makeup applications


- Develop and coach potential BAs and SBA to future Counter Managers

- Conduct regular coaching sessions to communicate objectives, set goals and follow up on progress according to product update.

- Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times

Administration/Operations /VM

- Execute new launch displays, collateral placement, etc.

- Follow and implement all corporate visual presentation standards and guidelines.

- Preserve merchandising, display and counter hygiene standards and guidelines at all times.

- Ensure that the store environment practices are safe.

- Prepare, coordinate and ensure a complete and accurate cycle count and physical inventory as required.

- Help with event organizing.

- Follow and implement all corporate visual presentation standards and guidelines.

- Preserve merchandising, display and counter hygiene standards and guidelines at all times.

- Ensure that the store environment practices are safe.

- Ensure that all account and HR documentation is completed on a timely and accurate basis.

- Adhere to all company policies and procedures.

Gross salary comprises: Basic + Commission + Incentives + Overriding + Overtime, etc.

Interested and suitable applicants, please submit a detailed CV with a photo (taken within last 6 months) to:

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Orchard / River Valley
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