Post FREE Ad

Conference Administrator (Customer Service) - Call Centre

Post an ad like this for FREE!
  • Date Listed 25/07/2019
  • Job Type Full-Time
  • EA License Number EA No. 08C2822
  • Company Website
  • Company Name Bizhub Asia Pte Ltd
  • Education Level O-Level


  • Responsible for providing exceptional service to Customer both internally and externally.
  • Provide front-line support to customers.
  • Identify and report faults as required.
  • Handle customer (internal or external) enquiries regarding products and services via phone and email. This is a target driven role where departmental and individual targets must be met.
  • Deliver a high level of professional customer service to both internal and external customers.
  • Meet required Service Level Agreements (SLA’s) and Achievement Incentive Measures (AIM’s).
  • Respond efficiently and effectively to all inbound customer communication via phone or email.
  • Provide flawless execution of all customer requirements (e.g. accurate collection of data and entry into databases including creation/amendment of new accounts, booking/amending conference calls, sending confirmation emails, etc.).
  • Provide education to clients on product portfolio or refer to appropriate department.
  • Adhere to all departmental processes and procedures.
  • Report to and assist management in targeting ‘at risk’ client accounts in order to remain the supplier of choice.
  • Display a high level of initiative in all aspects of the role.
  • Maintain a positive “can do” attitude and be a team player.
  • Take all reasonable steps to resolve enquiries on the first transaction.
  • Take ownership of issues and see them through to completion.
  • Identify opportunities and recommend value added products and features to customers.


  • Minimum GCE 'O' Levels qualifications.
  • Minimum 1 year of customer service experience.
  • Cantonese speakers - to be able liaise with Cantonese speaking clients.
  • Able to work shift timings.

Qualified or interested candidates, kindly apply in through emailing your CV to us at: bizhub.jobs5(at)

To facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website.

We regret that only shortlisted candidates would be notified.

Bizhub Asia Pte Ltd
EA No. 08C2822

Attach a file (maximum 2MB)
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Add to Watchlist
Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn More Report this ad
Alexandra / Commonwealth
You might be interested in these similar ads
HR/Account/Admin/ Customer Service /Fraud/Compliance/Internship/Sales/Marketing/Technology/Operation in Alexandra Commonwealth, preview image
HR/Account/Admin/ Customer Service /Fraud/Compliance/Internship/Sales/Marketing/Technology/Operation
JOBS! (Not suitable? Whatapps also! Let me know what you want - Easy right?)Telegram: : ?phone=6586862139Location: SomersetWorking Hours: Mon to Fri, 8.30am to 6pmMarketing (3 months)Working Hours: Mon to Fri, office hoursPay: $9.50 per hourRequirements: Diploma in marketingDuties: • Support customers’ queries via emails to improve customer experience• Phone survey to monitor and analyse market la ...
Specimen Reception Officer
Interact with Customers to provide and process information in response to inquiries, concerns and request about products and services. Collating of reports to ensure timely delivery.Job Description:Client Services Officer: Receptionist/Client Services and Collating Receive patient specimens collected from clinics/medical centres.Barcode and enter patient details and tests ordered into the ...
APPLY NOW! $1950 // Bank Customer Service Officer / Office Hours! (TRAINING PROVIDED)  in Alexandra Commonwealth, preview image
APPLY NOW! $1950 // Bank Customer Service Officer / Office Hours! (TRAINING PROVIDED)
APPLY NOW! $1950 // Bank Customer Service Officer / Office Hours! Location: Alexandra (near IKEA)Duration: 15-17 July 2019 to 15-17 Jan 2020Working hours: Mon-Fri, Sat half day (Sat will have OT paid)Pay: $1800 + $900 Bonus (= $1950/mth)Job Scope:- Handling business internet banking calls, account enquiries - Followup on request and callback accordingly. Requirements: - A level or diploma- Well Sp ...
Customer Service Officer - 6 Month
*Customer Service Officer - 6 Month* Location: Alexander Road / Labrador MRT Salary: $1,800 - $2,000 Working hours: Mon - Fri , Office Hours Jobscope: Handle enquiries timely with accurate and relevant information Ensure all feedbacks are all correctly routed to the relevant department for their investigations and follow up Keeping accurate records of cases details Able ...
Call Agent and Inventory controller ($1800 - $2200) | 5 day work week in Alexandra Commonwealth, preview image
Call Agent and Inventory controller ($1800 - $2200) | 5 day work week
5 Days Work Week (Must be able to work on one weekend)Shift Work: 7.30am to 4.30pm or 2pm to 11pmOffice Environment: Commonwealth (Near MRT)Job Description:Inventory Controller Duties:Monitor and maintain inventory levelProcess Purchase OrderPerform Stock takeRecords purchase, update database and reconciles actual stock countPrepare reportsCall Agent Duties:Support the Call Centre OperationsEnsure ...
Temp Patient Service Officer / Dental Assistant x5 (Islandwide / Immediate)
We are hiring Temp Patient Service Officer / Dental Assistant to be outsource to clients from reputable organizationsApply now!Job ScopeProviding frontline customer service and handle counter registrations, scheduling appointmentsCollection of payments and basic admin dutiesLiaise with patients and family members and educate on medical follow up appointmentsAssist medical professionals in daily cl ...
Insurance Admin in Alexandra Commonwealth, preview image
Insurance Admin
Arranging travel, visas and accommodationScreening phone calls, enquiries and requestsOrganising and maintaining appointmentsDealing with incoming emails, faxes and post, often corresponding on behalf of the managerLiaising with clients, financial advisors and other staffRequirementsMin GCE N/O levelsMin 1 year admin, secretarial or PA experience, preferably from Insurance industryWorking location ...
More ads