Customer Service Officer
Date Listed 22/05/2018
Job Type Full-Time
Company Website www.srx.com.sg
Company Name Streetsine Pte Ltd
Education Level Degree
In line with our expansion, we have an exciting opportunity for a dedicated Client Service Consultant to join our dynamic and innovative organization.
The candidate can look forward to be a part of a fun-loving team and a rewarding career.
Your responsibilities include but not limited to the following:
Handle Products and Service enquiries via phone calls and emails to ensure customer satisfaction.
Service and maximize profitability of assigned portfolio of clients through upgrades and value-added services
Manage and follow through on customers’ issues until closure
Support and provide hands on guidance to customers for mobile applications
Coordinate and administrate Sales and Training courses
Diploma in Business or Marketing or equivalent
Service-oriented and organized
Good problem-solving skills with a sense of urgency
Cheerful, optimistic and self-driven
Good team player with pleasant personality and sense of responsibility
Excellent interpersonal and written communication skills in English and Chinese (to liaise with Mandarin speaking customers)
Willingness to learn and grow with innovative technologies
Skills & Competencies