You might be interested in these similar ads
Account Health Support Specialist
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the prim ...
Up to $2,400/MTH | Call Centre Officer | Now - Long term
Training provided Experience in call centre environment is preferred Now - Long term Mon - Fri. Alt Sat half day. 7.30am-7pm staggered shift Woodlands / Kent Ridge / Novena / Outram Park / Bukit Batok / Serangoon Job scope: Handle inbound calls Attend to customer enquiries Requirements: Singaporeans only Min GCE N/O level and above Ability to work in fast paced en ...
Frontline Bank CSO (up to S$2k + allowance) NEEDED @ CENTRAL !! CONTACT 98221115 NOW !! in Boat Quay / Raffles Place, preview image
Frontline Bank CSO (up to S$2k + allowance) NEEDED @ CENTRAL !! CONTACT 98221115 NOW !!
Job Information• Employment Type: 1 year contract / perm• Location: Central• Working Hours: Branch hours (including Saturdays)• Pay: Up to S$2k + allowance!Job Descriptions• Attending to customer queries• Ensuring enhanced level of customer service experience• Operations and Administration duties• Inputting of teller transactions and handling of cash transactions.• Inputting and creating of c ...
NIGHT SHIFTS CALL CENTER OFFICERS // GOVT SECTOR *UP TO $2100/MONTH*   in Boat Quay / Raffles Place, preview image
NIGHT SHIFTS CALL CENTER OFFICERS // GOVT SECTOR *UP TO $2100/MONTH*
RecruitFirst is hiring! You will be outsourced / deployed to:✦ Raffles Place✦ 6 months✦ Up to $2100/month✦ Shift hours (rostered)✦ Mon - Fri, half day on either weekendsResponsibilities:✦ Handling enquiries from the public ✦ Escalating to other departments if necessaryRequirements:✦ Singaporeans only✦ Min O Level with call centre experience ✦ Applicants without experience are welcome to apply, t ...
Account Health Support Specialist -Amazon Singapore
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the prim ...
NO EXP NEEDED! BRAND AMBASSADORS in Boat Quay / Raffles Place, preview image
NO EXP NEEDED! BRAND AMBASSADORS
‼️ Seeking for a positive change that is both rewarding and fun? My team welcomes you! ‼️ As long as you are a driven, strong - desired local who’s looking to earn an income that your qualifications won’t be able to fetch you, HMU for more info! An ideal candidate should be: ✔️ Great team player ✔️ Passion for personal growth and leadership development ✔️ Enjoys event and roadshow envi ...
*GOOD NEWS!!* NO EXPERIENCE REQUIRED  in Boat Quay / Raffles Place, preview image
*GOOD NEWS!!* NO EXPERIENCE REQUIRED
When companies need people with experience & you need experience to get in.. Good news!!! As an Event Sales Rep, NO experience required! If you're able to: - work hard to improve yourself - proactive effort to learn - being an awesome team player What we can provide for you: - 1 on 1 coaching & guidance - Travelling opportunities - Personal development ...
More ads

2 YEARS CUSTOMERS RELATIONS OFFICER (renewable) 

Post an ad like this for FREE!
  • Date Listed16/01/2020
  • Job TypeContract
  • Education LevelA-Level

Location: Tanjong Pagar

Salary: up to $2200


Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH


Responsibilities

Reporting directly to the Business Operations Supervisor, your responsibilities will include the following:

  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  • Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors


Requirements:

  • Min Diploma holders, fresh grad with relevant educational experience are welcome or Min GCE ‘A’ Level Holder
  • Have previous experience in call centre is highly preferred
  • A team player with good interpersonal and communications skills
  • Self-motivated and able to work independently with minimal supervision
  • Mandarin speaking only