Account Health Support Specialist 

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  • Date Listed25/03/2020
  • Job TypeFull-Time

Qualification/ Knowledge and Skills

  • Education: High school 
  • Language: Mandarin & English
  • Experience within a customer service environment preferred. Desire to expand skills into new areas. 
  • Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. 
  • Committed seller and buyer advocate, drive process & tool improvements. 
  • Enthusiasm and strong self-motivation. 
  • Strong prioritization and time management skills, with a high degree of flexibility. 
  • Embrace constant change with flexibility and good grace. 
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. 
  • Demonstrated ability to deal with ambiguity 
  • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers 
  • Demonstrates effective communication, composure, and professional attitude 
  • Exemplary performance record, particularly with regard to quality & productivity 
  • Desired skillsets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
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Boat Quay / Raffles Place
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