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Excellent Job Opportunity to work as a "Customer Service Officer" - Singapore
- Date Listed26/07/2019
- Job TypeContract
- Work in an environment that requires front office and phone-based applicant interaction.
- Ability to work in a structured environment and adhere to regulatory and compliance requirements
- Build customer’s interest in the services and products offered by the company
- Take ownership of complaint and queries and proactively following through to resolution.
- Document scrutiny & collection for visa processing
- Handling customer/applicant queries personally or via email, telephone
- Ensuring all administration & logistics of passport delivery to consulate / applicant /logistics company etc
- Maintain & record all application data
- Minimum “O” Levels.
- Excellent English communication skills, both written and oral.
- Provide high level of service to develop long-term customer relationships.
- Proficiency with basic computer functions, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment.
- Strong interpersonal skills; professional, courteous and empathetic
- Strong problem-solving skills and detail-oriented
Ability to positively adjust to a rapidly changing environment