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Customer Service Officer (West / SAP / F&B)

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  • Date Listed 16/04/2019
  • Job Type Full-Time
  • EA License Number EA No. 08C2822
  • Company Website www.bizhubasia.com
  • Company Name Bizhub Asia Pte Ltd
  • Education Level Diploma

Responsibilities:

  • Responds to customer requests and/or orders - via phone, fax, email and retrieval from online portals.
  • Guaranties customer satisfaction handling professionally their request (proper phone etiquette, making sure all requests are treated on time).
  • Answer, screen and direct calls.
  • Handle enquiries and resolve product / service issues.
  • To activate sales by calling and visiting given portfolio of clients.
  • To share promotional material, special offers with clients and support sales team achieving sales targets.
  • To work on specific sales targets and to report directly to Sales Manager.
  • Order processing with high accuracy and speed according to customers’ request.
  • Follow up with customers on outstanding orders.
  • Issue goods return note and stock exchange forms.
  • Raise credit / debit / stock transfer request forms.
  • Liaise with logistics, purchasing and sales on stock and delivery issues.
  • Prepares quotations for the sales team upon requests.
  • Any ad-hoc duties assigned.


Requirements:

  • Diploma in any related field.
  • Minimum 1 year of relevant working experience in customer service.
  • Basic PC Literacy Skills – Knowledge of SAP Business One system would be advantageous.


Qualified or interested candidates, kindly apply in through emailing your CV to us at: bizhub.jobs3(at)gmail.com

To facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website.

We regret that only shortlisted candidates would be notified.

Bizhub Asia Pte Ltd
www.bizhubasia.com
EA No. 08C2822

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Boon Lay / Jurong / Tuas
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