Post FREE Ad

Conference Administrator (Call Centre/ West)

Post an ad like this for FREE!
  • Date Listed 04/01/2019
  • Job Type Full-Time
  • EA License Number EA No. 08C2822
  • Company Website www.bizhubasia.com
  • Company Name Bizhub Asia Pte Ltd
  • Education Level Not Specified

Responsibilities:

  • Deliver a high level of professional customer service to both internal and external customers.
  • Meet required Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).
  • Provide flawless execution of all customer requirements (e.g. Event Call execution, Post Call Service delivery, Connection to conference calls in a timely manner with accurate collection of data, accurate data entry into databases including creation/amendment of new accounts, booking/amending conference calls, sending confirmation emails, etc.).
  • Provide education to clients on product portfolio or refer to appropriate department.
  • Adhere to all departmental processes and procedures.
  • Report to and assist management in targeting ‘at risk’ client accounts in order to remain the supplier of choice.
  • Take all reasonable steps to resolve enquiries on the first transaction.
  • Take ownership of issues and see them through to completion.
  • Identify opportunities and recommend value added products and features to customers.


Requirements:

  • Diploma from an accredited college. Equivalent work experience in a similar position may be
    substituted for educational requirements.
  • Minimum of one year of customer service experience in a contact centre environment.
  • Cantonese speakers to be able to liaise with Cantonese speaking clients.



Qualified or interested candidates, kindly apply in through emailing your CV to us at: gida.bizhub(at)gmail.com

To facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website.

We regret that only shortlisted candidates would be notified.

Bizhub Asia Pte Ltd
www.bizhubasia.com
EA No. 08C2822

Attach a file (maximum 2MB)
Uploading
[Remove]
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Add to Watchlist
Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn More Report this ad
Buona Vista / West Coast
You might be interested in these similar ads
3-6 months Customer Service Officer (email / call / F2F) NEEDED @ Kent Ridge !!! in Buona Vista West Coast, preview image
3-6 months Customer Service Officer (email / call / F2F) NEEDED @ Kent Ridge !!!
3-6 months Customer Service Officer (email / call / F2F) NEEDED @ Kent Ridge !!!Basic Information· Availability: Immediate· Duration: 3 to 6 months · Location: Kent Ridge / Other locations· Working Hours: Mon-Fri 8.30 to 5.30, Alt Sat 8.30 to 1· Pay: S$8/h + up to S$200 to $300 of shopping vouchers !!!Job Descriptions· Answer general walk-in / call-in / email enquiries· Other ad hoc dutiesRequirem ...
Apply now Call Centre Officer Up to $2100 (West/Govt) in Buona Vista West Coast, preview image
Apply now Call Centre Officer Up to $2100 (West/Govt)
Apply now Call Centre Officer Up to $2100 (West/Govt)Salary up to $21005.5 daysMon-Fri : 8:30am-6pm, Sat: 8:30am-12:30pmResponsibilities:Handling incoming callsAnswering enquiries via telephone, SMS, email or letterManage and resolve customers’ feedbackProviding excellent customer serviceRequirements:Min. GCE 'O' Levels and aboveAble to start on short noticeSingaporeans onlyInterested candidates p ...
Customer Service Executive in Buona Vista West Coast, preview image
Customer Service Executive
Park N Parcel solves online shoppers' missed parcel problem by parking their delivery with nearby neighbours or retail stores. Park and Parcel is a Singapore-based start-up providing last mile mailing service solution, to enhance the current mailing ecosystem. Responsibilities You will · Master of all communication channels: Speak to customers on the phone, reply via email, SMS, ...
Customer Service Officer @ Kent Ridge ($8/hr) in Buona Vista West Coast, preview image
Customer Service Officer @ Kent Ridge ($8/hr)
Customer Service Officer @ Kent Ridge ($8/hr) [1] Working days: • Mon-Fri (8.30am - 5.30pm) • Alt sat (8.30am - 1pm) [2] Salary: • $8/hr • 6 months contract [3] Job Scope: • Provide call support, first level technical support • Provide email with general enquiries, registration [4] Requirements: • Singaporeans only • No experience required, training provided • Good working a ...
Junior Investment Associate Program in Buona Vista West Coast, preview image
Junior Investment Associate Program
Are you an investment guru? Or perhaps you are looking for ways to gain or expound on your investment knowledge? Join our specially-designed program and fulfil your potential.Made up of a team of pioneers in the Financial Industry since 1998, our team is actively looking to build talents to be part of our next batch of successful Junior Investment Associates.Why Join Us?No experience neededProper ...
Whatsapp 96211317 | Customer Service | min 'A' levels | 3 - 6 months extendable | Kent Ridge in Buona Vista West Coast, preview image
Whatsapp 96211317 | Customer Service | min 'A' levels | 3 - 6 months extendable | Kent Ridge
RecruitFirst is hiring! You will be deployed to:DetailsMonday to Friday 8.30am to 5.30pmSaturday 8.30am to 1pmminimum 3 months (extendable)minimum 'A' LevelsKent Ridge areaJob DescriptionAnswering enquiries over the phoneProvide customer support over the phoneGeneral data entry for recording· Please send your resume/CV to lionelli@recruitfirst.com.sg· WHATSAPP Lionel +65 9621 1317 ...
CALL CENTRE /CUSTOMER SERVICE X6 ($1600 / BUONA VISTA / TRAINING PROVIDED) IMMEDIATE
Description Salary $1600 Mon – Fri; 8.30 – 5.30pm Saturday; 8.30am – 1pmLocation: Science Park Training Provided Performance Incentives Provided Responsibilities: Response to enquiries and feedbacks via phone calls or emailsCustomer service orientedFriendly orientedInterested candidate please WhatsApp "CS" with your personal details to +65 9359 8038 as per the format below:Full Name: NRIC No.: Res ...
More ads