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Chatbox Live Agent I East I $9/hr
Date Listed 20/06/2018
Job Type Temporary
Chatbox Live Agent
4x Morning (9am to 9pm)
4x Night (9pm to 9am)
3-4 days per week (Mon to Sun)
Duration: 1st July to 31 Aug
(NO holiday plan)
Paid training provided
Respond to escalated chatbot enquiries and feedback
Escalate issues to other dept/ duty terminal manager
Identify areas in which chat is needs improvement on mthly basis
Monitor chatbox conversations & conduct regular reviews to improve accuracy of understanding queries and replies
Alert customer service & corporate marketing communications if in doubt
Able to commit full period
Telemarketer experience (Optional)
Job Code: SUO (Chatbox)
Email address: Susie.Ong@capitagrp.com
Kindly email detailed CV with your current and expected salary, notice period and reason for leaving for each job or you may contact me at 6709 3427.
*Regret that only those shortlisted will be notified*
Ong Shuxi,Susie| R1871806
Capita Pte Ltd | 08C2893