Contract Customer Relations Officer (Call Centre - External)
Date Listed 10/07/2018
Job Type Contract
EA License Number EA13C6342
Company Website www.recruitfirst.com.sg
Company Name RecruitFirst
Education Level Diploma
Have prior call-centre experience? Want to work for established transport company?
RecruitFirst is hiring Contract Customer Relations Officer!
You'll be deployed to:
- Location: Tanjong Pagar
- Commitment period: Immediate to 1 Year (Renewable)
- Working Hours: 7.30am to 5pm or 10.30am to 6pm (including weekends)
- Salary: $1400 to $1900 per month + Monthly Transport Allowance $100 + AWS + 2.0 VB + Comprehensive benefits
- Duties: Attending to inbound calls, Attending to call back requests from customers, Ensure follow up on cases escalated, Filing of claims for customer (eg. over-deduction/ failure to exit/ double deduction), Concession related matters (eg. lost of card/ replacement procedure/ extension issues/ application issues), Point to point enquiries from customer, Perform simple investigation for cases, Attending to emails inquiry.
- Job Requirements: Diploma and above, with prior call-centre experience, Effectively bilingual in English and Mandarin, Able to commit fully.
If you are interested to apply, APPLY NOW!
Please email your resume to Ariel Leong at email@example.com :
(2) Date of Birth:
(3) Position Applied For: "EXTERNAL"
(4) Period of commitment: eg. "Now to 1 Year"
Ariel Leong Xinyi / R1655639
RecruitFirst Pte Ltd EA 13C6342