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Contract Customer Relations Officer (Call Centre - External)

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  • Date Listed 10/07/2018
  • Job Type Contract
  • EA License Number EA13C6342
  • Company Website www.recruitfirst.com.sg
  • Company Name RecruitFirst
  • Education Level Diploma

Have prior call-centre experience? Want to work for established transport company?

RecruitFirst is hiring Contract Customer Relations Officer!
You'll be deployed to:
Details:

- Location: Tanjong Pagar
- Commitment period: Immediate to 1 Year (Renewable)
- Working Hours: 7.30am to 5pm or 10.30am to 6pm (including weekends)
- Salary: $1400 to $1900 per month + Monthly Transport Allowance $100 + AWS + 2.0 VB + Comprehensive benefits
- Duties: Attending to inbound calls, Attending to call back requests from customers, Ensure follow up on cases escalated, Filing of claims for customer (eg. over-deduction/ failure to exit/ double deduction), Concession related matters (eg. lost of card/ replacement procedure/ extension issues/ application issues), Point to point enquiries from customer, Perform simple investigation for cases, Attending to emails inquiry.
- Job Requirements: Diploma and above, with prior call-centre experience, Effectively bilingual in English and Mandarin, Able to commit fully.

If you are interested to apply, APPLY NOW!

Please email your resume to Ariel Leong at arielleong@recruitfirst.com.sg :
(1) Name:
(2) Date of Birth:
(3) Position Applied For: "EXTERNAL"
(4) Period of commitment: eg. "Now to 1 Year"

Ariel Leong Xinyi / R1655639
RecruitFirst Pte Ltd EA 13C6342

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Chinatown / Tanjong Pagar
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