Customer Relations Officer [Up to $1.9k + Allowance | Claims | Communication] 

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  • Date Listed06/08/2019
  • Job TypeFull-Time
  • EA License Number14C7279
  • Company NameSupreme HR Advisory
  • Education LevelDiploma

Salary: $1400 - $1900 + Monthly transport allowance

Location: Tanjong Pagar

Working Days: 5 Days


Requirements:

  • Min Diploma holders, fresh grad with relevant educational experience are welcome or Min GCE ‘A’ Level Holder
  • Have previous experience in call center is highly preferred
  • A team player with good interpersonal and communications skills
  • Self-motivated and able to work independently with minimal supervision

Job Scope:
  • Reporting directly to the Business Operations Supervisor
  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  • Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors

Please include the following in your Resume Document *
(*.DOC/PDF - Files should not exceed 2MB)
• Name
• Contact No.
• Nationality/PR Status
• Area of Stay
• Recent Photo
• Expected Salary

The Supreme HR Advisory EA No: 14C7279
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Chinatown / Tanjong Pagar
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