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Attend to enquiries and feedback received in person and via telephone calls and emails in a prompt and professional manner
Record and maintain Customer Care issues and Lost & Found items in the CRM system in accordance to the established criteria and guidelines
Maintain secure custody of lost and found items according to established procedures
Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information
Assist customers on facility and programme bookings within the premises
Handle over-the-counter payment collections and perform daily settlements and financial reconciliations
Work on special projects (i.e. review and development of training curriculum and standard operating procedures) as assigned
Ad-hoc duties and projects as assigned or needed

Working Location: Stadium
Salary: $1700
Commitment Period: 6 months contract

Working Hours:
5-days/week, including PH and Weekends
8.5 hours/day between 6.30am to 10.30pm

Job Requirements:
Minimum GCE ‘O’ Levels educational qualification or higher
Must be able to perform shift duties including weekends and Public Holidays
Excellent communication and interpersonal skills
A team player and able to work in a fast-paced environment
Proactive, self-motivated and keen to learn

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume and educational certificate to Alternatively, you can contact 6709 3493 for further details. We regret to inform that only shortlisted candidates will be notified.

Job Code: CVY
Reg No: R1656753 (Yap Jia Liang Calven)
EA License No: 08C2893 (Capita Pte Ltd)
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City Hall / Clarke Quay
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