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Customer Service Coordinator ($1.8k to 2.5K) Immediate 5 day wk

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  • Date Listed 01/07/2018
  • Job Type Full-Time
  • EA License Number 201104953Z
  • Company Website thumbtech.sg
  • Company Name Thumbtech Mtarketing Pte Ltd
We are looking for a Customer Service Coordinator to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders, deliveries and provide support for the team.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.

Responsibilities
Process orders via email or phone
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the Logistics to ensure timely deliveries
Maintain and update sales and customer records
Develop monthly sales reports
Communicate important feedback from customers internally
Ensure sales targets are met and report any deviations
Stay up-to-date with new products and features

Requirements
Able to converse and write Chinese and English
Hands on experience with MS Office (MS Excel in particular)
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines

5-day week
Immediate
Work location: Kaki Bukit Avenue 1
Interested applicants, please email your resume to global@ttmusb.com