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Customer Service Executive
- Date Listed22/07/2019
- Job TypeFull-Time
- Company Websitewww.ipsoftcom.com
- Company NameInternational Press Softcom Limited
- Education LevelDiploma
- Management and processing of sales orders / customer inquiries / complaints / feedback
- Coordinate with and provide support to customers and respective departments.
- Work with the operations team to provide feedback to customer on operations issues, resolve service issues higlighted by the customers and ensure that customer's performance meansurements are met.
- Provide quotations to customers with necessary follow up and liaison.
- Servicing existing customers and securing new customers.
- Management of ecommerce platform
- Preferably with at least 2 years relevant experience
- Excellent customer service skills, spoken, written ability to communicate at all levels
- Possess good analytical abilities with interpersonal skills
- Knowledge in E-commerce preferred