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Customer Service Officer (SG)

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Responsibilities

  • Demonstrate how customers can send money using our services or assist customers requiring help
  • Provide complete information about our products and services
  • Generate customer interest in our products and services
  • Manage of all aspects of customer enrolment process
  • Be part of the marketing team to achieve the conversion and transaction targets
  • Collect feedback from customers on our products and escalate them as soon as information is acquired
  • Follow up on enquiries and sales opportunities
  • Provide the first point of contact for customers
  • Monitor competitor's activities and evaluate marketing events
  • Carry out customer surveys to understand demand and manage brand positioning
  • Manage & maintain the retail service standards

Requirements

  • Able to work independently
  • Initiative
  • Highly motivated
  • Excellent communication skills
  • Committed and be knowledgeable in our range of products and services
  • Customer service and sales oriented
  • Proactive in initiating conversation with potential customers to promote our products and create interest
  • Willing to work on Weekends & Public holidays
  • Willing to travel to different event locations

Benefits

  • Generous incentives
  • Allowances

Why Join Us?

  • Outstanding career advancement opportunities await our staff
  • We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
  • We practice vibrant and energetic office culture
  • To be part of a dynamic multicultural team
  • Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
  • Attractive salaries that commensurate with work experience

Interested candidates with the above qualifications, kindly submit your resume to hr123@pay2home.com