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Mass Hire: Call Centre - 6 months (to Perm) - Tanjong Pagar - Shift

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Mass Hire: Call Centre - 6 months (to Perm) - Tanjong Pagar - Shift



Salary: $9/hr

Tanjong Pagar

Monday to Sunday, 8.00am – 5.30pm OR 8.30am – 6.00pm, off on PH

Shift pattern will be rotated. (Candidates will be required to work on 1 to 2 weekend per week depending on roster)

shift allowance of $10/day for roster 8.30am-6pm.


Responsibilities

Attending to inbound calls

Attending to call back requests from customers

Ensure follow up on cases escalated

Filing of claims for customer

Concession related matters

Point to point enquiries from customer

Perform simple investigation for cases

Attending to emails enquiry when necessary

Other ad hoc duties as assigned by Team Leaders or Supervisors


Requirements:

Min Diploma holders, fresh grad with relevant educational experience are welcome

Have previous experience in call centre is highly preferred

A team player with good interpersonal and communications skills

Self-motivated and able to work independently with minimal supervision


Interested applicants please email Cassandra at cassandra.ng@capitasingapore.com to apply!


EA Reg No: R1873123 (Ng Zhi Ling, Cassandra)

EA License No: 08C2893 (Capita Pte Ltd)


** We regret that only shortlisted applicants would be notified. **


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Telegram: https://t.me/TempJobsCAPITA

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Farrer Park / Serangoon Rd
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