Senior Customer Service Executive - Up to $2,800! 

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  • Date Listed21/01/2021
  • Job TypeFull-Time
  • EA License NumberR2094276
  • Company
  • Company NameJust Recruit Singapore Pte Ltd
  • Education LevelDiploma
Senior Customer Service Executive – Singapore Based Tech App Company
Working Hours: 5.5-day work week from 10am to 7pm (on Mondays to Fridays) + Half day (on Saturdays)
Location: Tai Seng
Basic $2,200 - $2,800 (commensurate to experience)

• Deliver professional and personalised support in every interaction with drivers and riders in a timely manner
• Possess strong product knowledge when speaking about company services
• Identify root causes of common problems and collaborate with team members to make continuous improvements
• Make customer care a competitive difference; consistently exceeding customers’ expectations

Be prepared to:
• Work in a fast-paced, high intensity start-up environment
• Interact with people from diverse backgrounds
• Negotiate and resolve potential conflicts
• Work both independently and together as a team to strengthen customer support

● Good opportunity to be part of the pioneer team of a fast-growing start-up making an impact to the mobility landscape in Singapore
● A stable platform to develop your career through working closely with senior executives and management in the organisation
● An interesting and fulfilling role with lots of learning opportunities in a pleasant and highly motivating working environment

• Degree / Diploma preferred
• Minimally 2 year work experience in sales / customer service / operations / call centre
• Fluency in written and spoken English and Mandarin to liaise with Mandarin speaking colleagues and clients
• Good Microsoft Office (E.g. Word / Powerpoint / Excel) skills

Interested applicants kindly send your updated resume to:
WhatsApp: 96517659
or just apply here with your updated resume and I will be in touch with you shortly.

Audrey Chua Wei Ping (R2094276)
Just Recruit Singapore Pte Ltd (EA12C6295)

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