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Customer Relations Executive

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  • Date Listed 02/11/2018
  • Job Type Full-Time
  • EA License Number 08C4558
  • Company Website www.onehr.com.sg
  • Company Name One HR Pte Ltd
  • Basic Salary + Attractive Staff Benefits!
  • Company Transport from designated MRT Stations!
  • Opportunity for career progression!
  • Friendly working environment!

Job Responsibilities

  • Assist Line Managers to maintain customer service excellence activities/programs.
  • Contribute to the Customer Relations team by providing support on pre and post sales points (calls, emails and website enquiries).
  • Attend to and resolve customer’s complaints/feedbacks through excellent service recovery.
  • Promote customer satisfaction.
  • Instill customer loyalty and retention through company’s retention programs and outbound service calls.
  • Any other duties as assigned by the Line Manager.

Job Requirements

  • Diploma with at least 1 year prior work experience in Customer Service / Telemarketing.
  • Highly independent and meticulous individual.
  • Good interpersonal skills and telephone etiquette.
  • Passionate and takes pride in providing excellent customer service.
  • Pleasant personality with a positive work attitude.
  • Proficient in MS Office and general computer skills.
  • Comprehensive trainings will be provided.

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Interested applicants please email your updated resume (in word doc format) with a recent passport size photograph, indicating your last drawn and expected salary.

**We regret to inform that only shortlisted candidates would be notified. **

One HR Pte Ltd | 08C4558 | Emily Gay | R1768087 |

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Orchard / River Valley
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