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Customer Service Executive (up to S$ 2.2k/month)

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  • Date Listed 14/09/2018
  • Job Type Full-Time
  • Company Website www.ivicinternational.com
  • Company Name i-vic International Pte Ltd
  • Education Level O-Level

Remuneration Package:

  • Salary: up to S$ 2,200.00 per month (after confirmation)

Responsibilities:


· Answer inbound calls and provide information pertaining to queries, complaints & feedbacks

· Manage & resolve customer’s complaints & feedback

· Able to multi-task on tasks given by your Supervisor/Manager

· Able to liaise with Chinese-speaking customers


Requirements:

  • Minimum “O” Level with at least 1 year related work experience
  • Good interpersonal and communication skills
  • Customer service orientated
  • Able to liaise with Mandarin speaking customers
  • Proficient in relevant computer and MS applications
  • Possess strong team dynamics and able to work in a multicultural environment and with people at all levels.
  • Can work with minimum supervision
  • Ability to type 30=60 wpm with 90% accuracy
  • Efficient time management and ability to be flexible and adaptable to change

Additional Information:

  • 5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week
  • Contact Centre environment
  • Working Location at Tampines
  • Shuttle service provided on selected timing

Kindly send us a copy of your update resume to hr@ivicinternational.com

Only shortlisted candidates will be contacted in due course

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Pasir Ris / Tampines
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