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Mass Hire: Call Centre - 6 months (+2 months) - Tanjong Pagar - Shift

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Mass Hire: Call Centre - 6 months (+2 months) - Tanjong Pagar - Shift



Salary: $9/hr

Tanjong Pagar

Monday to Sunday, 8.00am – 5.30pm OR 8.30am – 6.00pm, off on PH

Shift pattern will be rotated. (Candidates will be required to work on 1 to 2 weekend per week depending on roster)

shift allowance of $10/day for roster 8.30am-6pm.


Responsibilities

  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Filing of claims for customer
  • Concession related matters
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors


Requirements:

  • Min Diploma holders, fresh grad with relevant educational experience are welcome
  • Have previous experience in call centre is highly preferred
  • A team player with good interpersonal and communications skills
  • Self-motivated and able to work independently with minimal supervision


Interested applicants please email Cassandra at cassandra.ng@capitasingapore.com to apply!


EA Reg No: R1873123 (Ng Zhi Ling, Cassandra)

EA License No: 08C2893 (Capita Pte Ltd)


** We regret that only shortlisted applicants would be notified. **


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Telegram: https://t.me/TempJobsCAPITA

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Alexandra / Commonwealth
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