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$3000 | HIRING CUSTOMER CARE CONSULTANT | Raffles Place

Post an ad like this for FREE!
  • Date Listed 13/05/2019
  • Job Type Temporary
  • EA License Number EA13C6342
  • Company Website recruitfirst.com.sg
  • Company Name RecruitFirst
  • Education Level Diploma

RecruitFirst is hiring customer care consultant in an insurance company! You will be outsourced/deployed to:


Location: Raffles Place

Pay: Up to $3000

Working hours: Monday to Friday, 830am to 530pm

Duration: Start immediately, commit for one year


Responsibilities:

Support CCM or Head in the day-to-day functional supervision of team members and operational needs including attending to multi touch-points services to address customers’ concerns

Responsible to deliver consistent experience across call centre, face to face and/or email interactions in accordance with the company’s service standards and quality objective.

Handle customers' enquiries, requests, complaints and feedback

Manage team resources as required to support customer demands.

Support the manager in directly handling escalated customer issues by team members

Provide product/process and systems training/coaching to peer/team

Performs at functional related projects or duties as assigned by management


Requirements:

Singaporeans only

Min. Diploma holders

Certifications in M5, M9, M9A, CHI, BGI, PGI would be advantageous


Interested applicants, please send your resume with latest updated picture to joeychoo@recruitfirst.co or text/whatsapp 9784*5568 for prompt response.


We regret to inform that only shortlisted candidates will be notified. You may however contact me for other job opportunities too!


Joey Choo (James Ang Guan Heng R1434580)

Outsourcing Team

RecruitFirst Pte Ltd

EA13C6342