$3000 | HIRING CUSTOMER CARE CONSULTANT | Raffles Place
Date Listed 13/05/2019
Job Type Temporary
EA License Number EA13C6342
Company Website recruitfirst.com.sg
Company Name RecruitFirst
Education Level Diploma
RecruitFirst is hiring customer care consultant in an insurance company! You will be outsourced/deployed to:
Location: Raffles Place
Pay: Up to $3000
Working hours: Monday to Friday, 830am to 530pm
Duration: Start immediately, commit for one year
Support CCM or Head in the day-to-day functional supervision of team members and operational needs including attending to multi touch-points services to address customers’ concerns
Responsible to deliver consistent experience across call centre, face to face and/or email interactions in accordance with the company’s service standards and quality objective.
Handle customers' enquiries, requests, complaints and feedback
Manage team resources as required to support customer demands.
Support the manager in directly handling escalated customer issues by team members
Provide product/process and systems training/coaching to peer/team
Performs at functional related projects or duties as assigned by management
Min. Diploma holders
Certifications in M5, M9, M9A, CHI, BGI, PGI would be advantageous
Interested applicants, please send your resume with latest updated picture to firstname.lastname@example.org or text/whatsapp 9784*5568 for prompt response.
We regret to inform that only shortlisted candidates will be notified. You may however contact me for other job opportunities too!
Joey Choo (James Ang Guan Heng R1434580)
RecruitFirst Pte Ltd