Post FREE Ad

Full Time Customer Support Officer

Post an ad like this for FREE!

Who is A Better Florist

A Better Florist is an online florist & flower delivery service in Singapore offering beautiful, affordable bouquets for many occasions. We’re growing rapidly, with new orders and products coming out all of the time. Help us bring smiles and gifts to people across the island as a customer satisfaction agent.

What Is The Role?

We are looking for people with friendly dispositions as you will be the front liner representing us! Through phone conversations and email, you will help connect our customers with the bouquet that they envision. The goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

  • Respond to high volume of customer queries to help them place orders online or over the phone.

  • Resolve any emerging problems that our customer accounts might face with tact and efficiency.

  • Review outgoing bouquets for accuracy and top tier looks.

  • Bonus if you can build sustainable relationships and trust with customer accounts through open and interactive communication.


  • Calm and polite when handling customer complaints. Provide appropriate solutions and alternatives; follow up to ensure resolution.

  • Works well on a team and holds other accountable of product quality

  • A high sense of urgency and multitasking skills

  • Strong writing skills and active listening

  • Customer orientation and ability to adapt/respond to different types of characters

  • Familiarity with CRM systems and practices is a plus!

  • Must be fluent written / speaking in English. Chinese is a plus!

No need to follow a script...just build a personal emotional connection with each customer!

Fresh Graduates are encouraged to apply!

Working Hours: Saturdays and Sundays 9am - 5pm

Contact us at recruiting @ abetterflorist . com

Attach a file (maximum 2MB)
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Add to Watchlist
Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn More Report this ad
Beach Road / Bugis / Rochor
You might be interested in these similar ads
⚡ CUSTOMER SERVICE | 4 - 5 DAYS/WEEK | FRONTLINE CREW NEEDED ⚡  in Beach Road Bugis Rochor, preview image
❉ Contact me for other job opportunities too! ❉RecruitFirst is hiring visitor information service officer!You’ll be outsourced to:✓ Bayfront (nearest MRT)✓ 3 months✓ Monday - Sunday, 8.30am - 6pm (morning shift), 11am- 8.30pm/12pm-9.30pm (afternoon shift)✓ $7.50/hr (weekday), $8.50/hr (weekend)Job Scope:Work at the Information counters• Answering queries and directing visitors• Providing general i ...
Receiptionist/Customer Service Wanted
Hair Salon located in Bugis looking for Customer Service / Receiptionist / Admin 4 days work week. (Wed - Sat)1030am - 9pm on weekdays 930am - 8pm on SatSalary from $1600 - $2000 (based on experience)Job Scope: - Answering Phone Calls - Help Customer with enquiries and Appointment booking- Replying msgs on Social Media for booking and enquiries- Maximise Appointments and assign customer to stylist ...
Holiday job hiring! Plan out your timing. No exp needed in Beach Road Bugis Rochor, preview image
Holiday job hiring! Plan out your timing. No exp needed
Looking for Manpower to assist in Frontline services. Jobscope: Assist With Customer Services, Basic sales and marketing. Handle customer's queries >Follow up with existing customers to ensure good relation. 2] Assist with client negotiations >Help managers to prepare task for presentation. Income range: •Part timers: $1100-$1500 3-4 hours a day [with commitments] •Full ti ...
⚡ F & B | CUSTOMER SERVICE | WAITER | CAFE CREW WANTED - 4 DAYS/WEEK ⚡CONTACT FOR OTHER JOBS!!! in Beach Road Bugis Rochor, preview image
❉ Contact me for other job opportunities too! ❉RecruitFirst is hiring Retail Cafe Crew!You’ll be outsourced to:✓ Bayfront (nearest MRT)✓ 6 months✓ Mon-Sun (4 days/week), shift work between 8.30am to 9.30pm✓ $7.50-8.50/hr + commissionJob Scope:Oversees the daily operations of a cafe includes taking orders, preparing of food, serving of food, cashiering• Responsible for proper kitchen housekeeping• ...
Part Time Retail Sales Assistant
Retail Sales Assistant Part Time10AM TO 3PM3PM TO 8PM2PM TO 6PMwe have few vacancyComputer hardware retail store
Customer Service Representative (6 months contract)
The key duties and responsibilities of the role involve:- Attending to customers enquiries.- Identify customers and issue goods.- Answer internal queries and other related duties.The employee should possess the below qualities to fulfil the needs of the role:- Strong English communication- Knowledge of the mobile phone and internet industry desirable.- Strong attention to detail.- Flexibility and ...
Tele support Specialist in Beach Road Bugis Rochor, preview image
Tele support Specialist
We are looking for a telesupport specialist with preferably 1-2 years of experience to assist in supporting the business expansion of a financial consultant in the medium to Long term basis. Academic qualification is not significant as long as you are confident in your bilingual languages, Positive Attitude, Driven and Hardworking. Confident and comfortable in engaging with prospects over the phon ...
More ads