Post FREE Ad

Customer Experience Agent | $8.50/hr | 6 Months | Kent Ridge

Post an ad like this for FREE!


Customer Experience Agent | $8.50/hr | 6 Months | Kent Ridge


Working Hours and Location:

• Mondays to Fridays 8.30 am-5:30pm,Saturdays 8:30am-1pm, excluding public holidays.

• Around 10 minutes walking distance from Kent Ridge MRT and easily accessible by public buses.


Training: 7 days@ S$4/HR

Incentive: Range from S$ 40 to S$ 300 every month


Agent Responsibilities:

• Guiding of customers to use phone app over the phone. (Non-customer facing)

• Provide customer support via calls and emails with excellent work etiquette, patience.

• Ability to response to customers’ needs/enquiries and provide appropriate solutions and attention.

• Coordinate and monitor all customer queries effectively and escalate to management when necessary.

• Act as a coordinator between various internal department within the company and customer to ensure customer issues are resolved.

• Maintaning customer particulars and transactions, feedback and cases history of customer to CRM.

• Follow up actions after calls and emails to ensure pending inbound enquiries are solved.



Job Requirements:

• Highly customer oriented.

• Excellent analytical, interpersonal & communication skills.

• Bilingual portfolio preferred to liaise with non-English speaking customers.

• Well-verse of MS Office application is essential.

• Team player with positive attitude.

• Singapore Citizens or Permanent Residents Only.



Interested candidate who wish to apply for the advertised position, please email us an updated copy of your resume at cassandra.ng@capitasingapore.com.


Reg No: R1873123 (Ng Zhi Ling, Cassandra)

EA License No: 08C2893 (Capita Pte Ltd)


**We regret that only shortlisted candidates will be notified**

Attach a file (maximum 2MB)
Uploading
[Remove]
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Add to Watchlist
Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn More Report this ad
Orchard / River Valley
You might be interested in these similar ads
HIRING MANY! KENT RIDGE | TEMP CUSTOMER SERVICE OFFICER in Orchard River Valley, preview image
HIRING MANY! KENT RIDGE | TEMP CUSTOMER SERVICE OFFICER
RecruitFirst is hiring! You will be outsourced/deployed to:Temp Customer ServiceLocation: Kent Ridge (nearest MRT)Duration: 3-6 monthsWorking hours: Mon-Fri – 8.30am to 5.30pm, Alt Sats – 8.30am to 1pmPay: $8/hrJob Scope:- Provide call support with general enquiries- Provide first level technical supportJob Requirements:- Able to work alternate sat (8.30am-1pm)- Good CS experience OR tech savvy- M ...
(WEEKEND) CUSTOMER SERVICE OFFICER
We are looking for highly motivated, dynamic Sales & Customer Service Officer interested in working in a fun and healthy environment. Are you outgoing, charismatic, goal oriented, driven to succeed and passionate about fitness? If so, we would like to meet you! The Sales & Customer Service Officer is responsible for pursuing inside and outside member prospects and reaching individual quotas ba ...
UP TO $1800/MTH// ADMIN/CSO/RETAIL/CALL CENTRE! GET A JOB FAST!  in Orchard River Valley, preview image
UP TO $1800/MTH// ADMIN/CSO/RETAIL/CALL CENTRE! GET A JOB FAST!
MASS HIRING: Various positions available!! RecruitFirst is hiring! You will be outsourced to: ✨ Pay: From $8/hr to $1800/month (can choose) ✨ Location: Central / East (can choose) ✨ Duration: 3 months - 6 months vacancies available ✨ Working Hours: Mon to Fri, Office Hours ⚡Quote "Temp Admin" $8 - $10/hr Job Duties: Admin duties, assisting departmen ...
6 Months Customer Service x 6 / $1800/ Central (A Levels welcome) in Orchard River Valley, preview image
6 Months Customer Service x 6 / $1800/ Central (A Levels welcome)
Responsibilities: To provide prompt and accurate information on products and servicesTo attend to customer service requests in the most efficient and service oriented methodTo ensure the shop process are carry out in accordance to defineTo assist in housekeeping to maintain the shop overall presentationTo give feedback and suggestion from customer interactions Require ...
Flexible Hours Email CSO || West || $8/h  in Orchard River Valley, preview image
Flexible Hours Email CSO || West || $8/h
Location: Kent Ridge Duration: 3 to 6 months Working hours: Mon - Fri 5-10pm or Sat 8.30am-1pm/1-5pm/5-10pm or Sun 1-5pm/5-10pm Salary: $8/h Job scope: ♠ Provide email support with general enquiries ♠ Replying to inbound emails Requirements: ♠ Diploma ♠ Singaporean Interested? WhatsApp Erin @ 9642*5522 with the following details: 1. Full Name 2. Residential area 3. Highest qua ...
Tourism Ambassador (Frontline) | $10/hour | Weekend & Public Holiday | 2 years contract - SPJTC
Tourism Ambassador (Frontline) | $10/hour | Weekend & Public Holiday | 2 years contract Location: Somerset Working hours: 9.30am – 7.30pm (Weekend & Public Holiday)Salary: $10/hourDuration: 2 years contractJob Responsibilities• Attend to visitor's enquiries and feedback• Provide pleasant customer service at all times• Other duties as and when requiredRequirements:• Candidate with customer service ...
Temp Customer Service- Up to $8.50 (Immediate to end Jan 2019) in Orchard River Valley, preview image
Temp Customer Service- Up to $8.50 (Immediate to end Jan 2019)
Working Details :Ngee Ann CityAir-conditioner and non-standing environment 5 days weekRotating Shift Ngee Ann City Job dutiesAnswer basic enquires from callers and walk in enquiriesDirect phone calls to the correct department Handle basic admin duties Interested Applicants Please SMS/WhatsApp to David @ 83891462 to apply with the following details NameAddressCommitmentIndicate: Customer Service ...
More ads