Outlet Manager [Bakery / Pastries / Cookies / 5 days / Retail hours / Islandwide / up to $2200] 

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  • Date Listed21/07/2021
  • Job TypeFull-Time

Job Requirements:

  • Minimum of 2 years retail or hospitality experience, including 1 year of supervisory/management experience
  • University degree in business or related field may substitute for a portion of the required experience
  • Great passion and enthusiasm about customer service
  • Strong organizational, interpersonal and problem solving skills
  • Strong communication and leadership skills, with the ability to communicate with all levels of staff and management

Job Responsibilities:

  • Define and enforce effective SOPs, quality and standards in the outlet
  • Ensure service and attitude is in sync with brand’s direction
  • Plan and ensure comprehensive trainings are given to staf
  • Schedule retail shifts and ensure healthy continuation of operations regardless of situation
  • Ensure the welfare of retail staff and be quick to resolve any disputes amongst staff
  • Manage customer service issues and service recovery, comments and feedback in a timely and appropriate manner
  • Analyse and report customer mix, customer feedbacks and outlet’s sale
  • Oversee stock control and perform inventory management
  • Assess and evaluate staff and trainee’s performance
  • Plan and execute outlet’s events and activities
  • Any other ad-hoc duties as assigned
Singaporeans only.

If you are interested to apply, kindly WhatsApp or Email me your updated resume in DOC file and allow our Consultant to match you with our Clients.
Whatsapp: +65 90757902 (Debbie Tan)
Email: supreme.debbietan@gmail.com

Reg No: R2095859
EA No: 14C7279

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Beach Road / Bugis / Rochor
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