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F&B Hostess / Guest Relations Ambassador / Guest Services Officer / Restaurant Concierge

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  • Date Listed 19/06/2019
  • Job Type Full-Time
  • Company Website reddoor.com.sg
  • Company Name Red Door Group Pte Ltd
  • Education Level N-Level
We are an innovative Food and Beverage Group based in Singapore. We create and manage quality restaurant brands that appeal to urban customers; both expatriate and local, throughout the Asia Pacific region.
Our brands include Bistecca Tuscan Steakhouse and Artemis Grill.

We are looking for enthusiastic individuals who are highly self-motivated.
Our goal is to create a fun and positive environment for both our guests and team members alike while upholding our philosophy and standards. You also get to work alongside with a team of passionate professionals!


Join us as a F&B Hostess / Guest Relations Ambassador / Guest Services Officer / Restaurant Concierge in Artemis Grill. Because of this vital role, we are looking for someone who can:
  • Greet and guide customers to their tables and assist them in seating
  • Answer phone calls and reply email enquiries in a professional manner
  • Make and confirmation reservations
  • Manage a waiting list and seating chart
  • Communicate and coordinate with the Service and Kitchen Teams on any special requirements and requests, such as dietary restrictions or table requests
  • Print special occasion menu and set up table accordingly
  • Check table arrangement before and during service, ensuring table requests are met whenever possible
  • Anticipate customers needs and to be aware of all customers' requests
  • Any other ad-hoc duties as assigned

You should have the following qualifications and skills that we are looking for:
  • NITEC in Hospitality Management, Food & Beverage or a related field
  • A supportive personality along with positive attitude
  • Minimum one (1) year of related experience in an upscale dining environment
  • Possesses problem solving, motivating and organization skills
  • Passion to work in a dynamic environment
  • A guest-first approach to hospitality
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
  • Strong interpersonal and communication skills
  • Willing to learn with the can-do attitude
  • Ability to work well in a team-oriented environment
  • Well-groomed and professional disposition

In return for your hard work, you can look forward to a highly competitive salary and benefits package:
  • Attractive Remuneration Package (Basic + OT + Incentives + Tips)
  • Uniforms & Duty meals are provided
  • Five (5) days work week
  • Transport provided after 11.30 pm
  • Medical & Insurance Coverage
  • Staff Discount at our Restaurants
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