FULL-TIME GUEST RELATIONS OFFICER 

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  • Date Listed14/01/2022
  • Job TypeFull-Time
  • Company Websitehttps://www.theprivegroup.com.sg/
  • Company NameThe Privé Group
  • Education LevelNot Applicable

Privé

https://www.theprivegroup.com.sg/


Location available: Tiong Bahru


Job Responsibilities:

- Answer telephone calls, screen calls, and direct calls in a professional manner in a way that

sounds pleasing, appropriate, is concern, understanding, helpful and informative etc. to the

caller.

- Ensure that guests experience a smooth and positive transaction when they are making

reservations, and when needed, perform timely and accurate follow-ups.

- Promote informatively about the promotions and updates of our outlets over the phone or

guests in the outlets when the opportunity arises while making interactions with them.

- Take and relay messages in detail.

- Provide information to callers.

- Greet persons and guests entering premises with hospitality.

- Direct persons and guests to correct destination informatively.

- Manage and deal with queries from the public and customers with ownership and sincerity.

- Monitor reservations and update outlets about the numbers and profiles of these guests so

that they may act proactively to prepare the necessary in order to maximise guest

satisfaction.

- Provide general administrative and clerical support to the team and department.

- Prepare correspondence and documents.

- Receive and sort out incoming mail, Email, and deliveries.

- Schedule appointments.

- Maintain appointment diary either manually or electronically.

- Organize conference and meeting room bookings.

- Monitor and maintain office equipment.

- Control inventory relevant to reception area.

- Tidy and maintain the reception area.


Join Our Family!

- 5 Days’ Work Week

- Competitive Salary

- Performance Incentives

- Training & Development Programmes

- Career Progression

- Integrated Healthcare Benefits

- Medical Insurance

- Welfare Support (Night Transportation, Staff Meal, etc.)

- Staff Discounts

- Annual Leaves

- Birthday Leave & Benefit

- Public Holiday Benefit

- Long Term Service Rewards


You may also apply directly at +65 6819 6610 / jobs@prive.com.sg or WhatsApp us at +65 9030 0771

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Chinatown / Tanjong Pagar
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