Service Crew (Chinese Restaurant) 服务人员(中餐厅) 

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  • Date Listed12/10/2019
  • Company Websitehttp://www.thefamoustreasure.com
  • Company NameFamous Treasure Chinese Restaurant 名厨
  • Full-Time, Part-Time, Student Intern 全职,兼职,学生实习生
  • Language ability in spoken/written Mandarin due to job nature (bilingual in English is a bonus) 普通话口语/书面语言能力由于工作性质 (英语为双语者可加分)
  • Preferably Singaporeans/Permanent Residents, but work permit or S Pass holders may also apply 最好是新加坡人/永久居民,但也欢迎工作证或S Pass人士申请工作
  • Preferably with some F&B experience (service, cashiering, customer relations, POS/CRM systems etc) 最好具有一些餐饮经验(服务,出纳,客户关系,POS / CRM系统等)


SERVICE CREW

  • Take and schedule reservations
  • Greet and coordinate the seating of guests
  • Recognise regular guests and highlight to the Restaurant Manager about any particular guest preferences
  • Ensure guest requests are not delayed during the operations of the Restaurant
  • Record and report all guest complaints to the Restaurant Manager immediately
  • Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service
  • Maintain the highest standards of cleanliness, the maintenance of furnishings & equipment and the proper setup of the Restaurant and connecting areas or pantries
  • Participate in monthly physical stocktake of the Restaurant
  • Participate in training programs
  • Perform miscellaneous job-related duties as assigned


服务人员

  • 接受并安排预定
  • 问候并协调客人的座位
  • 识别常客并向餐厅经理强调任何客人的喜好
  • 确保在餐厅运营期间不延迟客人的要求
  • 立即记录所有客人的投诉并将其报告给餐厅经理
  • 通过建立忠实的定期客户群,维护定期的客户数据库和个性化客户服务来提升餐厅
  • 保持最高标准的清洁度,家具和设备的维护以及餐厅和连接区域或餐具室的正确设置
  • 参加餐厅每月实物盘点
  • 参加培训计划
  • 履行与工作相关的杂项职责

Famous Treasure Chinese Restaurant 名厨
13 Stamford Road, #02-28 Capitol Piazza, Singapore 178905
Email: admin@famoustreasure.com.sg
Tel: 6881 6668 (pls look for Ms Summer Han)
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13 Stamford Road, #02-28 Capitol Piazza, Singapore 178905
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