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Full Time Cafe Manager Needed (Preference for Experienced locally)

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  • Date Listed 29/07/2018
  • Job Type Full-Time
  • Company Website https://www.facebook.com/knotscafeandliving/
  • Company Name Xpressflower.com


Job Description:


Operations:

  • Oversee Daily Work Flow and Managing of Cafe Daily Operations
  • staff updated on daily SOPs (reservations management, item availability, promotions)
  • delegate staff to the different work stations to ensure maximum work flow
  • staff on the job training
  • ensure that daily operation runs smoothly
  • Stock Take and Ordering from different Suppliers'
Service Standard Maintenance
  • Customer Service
  • gather customer’s feedback
  • service recovery
  • ensure customer satisfaction
  • revert to customer’s enquiries

Events
  • handle all event enquiries
  • advice on food, pricing and customised menu items
  • advice on decoration and flowers purchase
  • in charge of payment
  • customer’s liaison point
  • ensure smooth operation of event (including food items, decoration etc)

Marketing
  • in charge of monthly promotions
  • liaison point with different marketing sources (quandoo, chope, HGW, Burpple) etc
  • ensure marketing team are updated on any upcoming promotions or events

  • Cash Sales and Petty Cash
  • tally daily cash sales and work closely with admin and accounts
  • handle petty cash for COD orders

Rostering
  • ensure sufficient manpower for daily operations

-----------------

Interested applicants, please email your updated resume with a recent passport size photograph, indicating your last drawn and expected salary. (weikai@xpressflower.com; weiying@xpressflower.com)

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Eunos / Geylang / Paya Lebar
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