- Date Listed30/11/2019
Based in Singapore, an established Restaurant Group is looking for a Senior Supervisor to take charge of a halal certified cafe in the Newton area.
•Being responsible for the day-to-day operations at the cafe
•Having a hands on approach to managing the restaurant and this includes order-taking, serving, billing and clearing of tables when required
•While it is not essential to have experience with coffee and drink making, barista skills would be highly advantageous to this role
•Up-selling of our products and being able to recommend items when asked by customers
•Building rapport with customers to gather food and service feedback
•Managing staff rosters weekly so as to ensure maximum staff efficiency on the floor
•Working as a team with other staff to improve customer service levels within the outlet
•Being responsible for home delivery service including Grabfood, Deliveroo & our own online delivery platform
•Holding briefings daily to update staff on restaurant matters, promotiosn and any issues they need to be aware of
•Being in charge of staff etiquette and behaviour training
•Managing inventory for the outlet and keeping track of the wastage
•Being able to trouble-shoot any issues that may crop up during the day to day running of the cafe
•Sending reports on performance, wastage and staffing matters to HQ
•Coming up with sales & marketing strategies to improve sales based upon your experiences working the floor
•Prior experience with sales would be advantageous to this role
•Strong communication skills with a high level of proficiency
•Proficiency with MS Office especially Excel & Word
•Team player with a strong sense of responsibiliity
•Self-motivated with enthusiasm for the F&B industry
•Candidate must possess at least a Higher secondary/Pre-U/A level/College, any field.
•At least 2 year(s) of restaurant supervisory experience is required for this position.
•Due to lack of quota only Singaporeans need apply