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Guest Relation Officer 

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  • Date Listed11/07/2019
  • Job TypeInternship
  • EA License NumberNIL
  • Company Website
  • Company NameWild Honey
  • Education LevelDegree


Company Description

Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members.

Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.

Job Description
  • Greet guests in a warm, friendly manner and with a natural smile
  • Ensure waiting area is neat and tidy at all times
  • Know the Reservation System and Queuing System and know how it works
  • Updating of regular guest profiles in the computer system
  • Check and ensure menu are always in clean and good condition
  • Must have a good knowledge of menu prices and composition of food and beverage items
  • Able to suggest any alternatives to guests politely if the restaurant is fully booked
  • Communicate with Management about operations and seek clarification on any pertinent matters
  • Report any guest feedback to the Manager/Director for appropriate action, if any
  • Escort guests to their table and assist them in seating and check if they would like to have some drinks/still or mineral water
  • Exercise personal hygiene through clean uniforms and grooming
  • Manage all phone reservations in a courteous and efficient manner
  • Maximize seating and minimize no show
  • To acknowledge and thank all the guests when they leave the restaurant
  • Maintain good relationship with team member and back of the house
  • Perform other duties as directed
  • Minimum GCE “O” level or equivalent & 1 years related experience
  • Enjoy being in Service Industry