Outlet Manager [Cookie / 5 Days / Multiple locations]  

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  • Date Listed21/07/2021

Outlet Manager


Work Location: Westgate/Orchard Gateway/ Funan Mall/ Kaki Bukit

  1. ORCHARD GATEWAY
  2. NORTH BRIDGE ROAD
  3. KAKI BUKIT VIEW TECHVIEW

Work Hours: 5 days, 12pm - 10pm

Salary: starting $2,200 during 3 months prob, $2,400 after confirmation

Why choose us?

-Dynamic and growing brand

-Career progression opportunities

-Engaging and lively workplace



Job Requirements:

  • Minimum of 2 years retail or hospitality experience, including 1 year of supervisory/management experience
  • University degree in business or related field may substitute for a portion of the required experience
  • Great passion and enthusiasm about customer service
  • Strong organizational, interpersonal and problem solving skills
  • Strong communication and leadership skills, with the ability to communicate with all levels of staff and management

Job Responsibilities:

  • Define and enforce effective SOPs, quality and standards in the outlet
  • Ensure service and attitude is in sync with brand’s direction
  • Plan and ensure comprehensive trainings are given to staf
  • Schedule retail shifts and ensure healthy continuation of operations regardless of situation
  • Ensure the welfare of retail staff and be quick to resolve any disputes amongst staff
  • Manage customer service issues and service recovery, comments and feedback in a timely and appropriate manner
  • Analyse and report customer mix, customer feedbacks and outlet’s sale
  • Oversee stock control and perform inventory management
  • Assess and evaluate staff and trainee’s performance
  • Plan and execute outlet’s events and activities
  • Any other ad-hoc duties as assigned



WhatsApp: +65 98511096 (https://api.whatsapp.com/send?phone=6598511096)

Email: supreme.cherlylim@gmail.com


Reg No: R2199156

EA No: 14C7279


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Orchard / River Valley
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