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Customer Service cum Admin Assistant (Serangoon/ Kaki Bukit/ 5 days/ $2K)

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Customer Service cum Admin Assistant (Serangoon/ Kaki Bukit/ 5 days/ $2K)

Job Role (Responsibilities & Duties)
Summarise your job specifications; and how it contributes to the overall mission/objective of the organisation.
-Attending customer enquiries and feedback through in bound phone calls / message and emails
-Follow up with customers on the service rendered
0Liaises with internal department for the coordination and provide solutions as and when needed
-Earliest 2 weeks before checking for all orders outstanding and remind OMs that make full payment before delivery date
-Call to DOUBTFUL DEBTS customer resolves the problem and collect money back
-Check Driver status when needed
-Call to customer inform that timing of delivery
-KEY-IN, Filing and change the delivery date for all S/O
-Upload the delivery schedule and write the delivery book submit to account department
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information


Interested applicants can email your resume or WhatsApp and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.


Tammy Tan YanLing Reg No. :R1878686


The Supreme HR Advisory EA No. 14C7279