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Patient Service Associate (Full Time/ Part Time) (SGH)

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  • Perform visitor registration, concierge services and information counter services
  • Handle complaints/ feedback and resolve issues by performing service recovery. To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues
  • Assist in kiosk registration, queue management, entry and exit access via gantries
  • Attend to patients/ visitors enquiries and feedback
  • Provide wayfinding and wheelchair assistance
  • Ensure work areas are in operation in accordance to assigned operating hours
  • To retrieve and restock wheelchairs at concierge area as well as information counters
  • Manage traffic flow at porch areas as well as assist with shuttle bus
  • Any other duties assigned by Superior
Please call 8428 5958 arrange for interview.
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Chinatown / Tanjong Pagar
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