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Reservations Manager 

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  • Date Listed24/07/2019
  • Job TypeFull-Time
  • EA License Number08C4558
  • Company NameOne HR Pte Ltd
Job Responsibilities:
  • Control and maintain the room inventory and room occupancy to maximise the sales.
  • Manage all the room check-in and check-out tasks and room status accurately.
  • Manage online and phone for reservations of the rooms and reply enquiry email promptly.
  • Follow up and provide solution for guest enquiry and room service issues.
  • To ensure all updated guest and customer information are disseminated to that all staffs at all times.
  • Monitor and provide list of guests fail to check in the room and update the information accurately to the organization.
  • Ensure all codes information and charges rate are accurate input to system.
  • Do proper and systematic filing of booking and contract document for easy retrieve.
  • Coordinate with the account department for all the deposit payment done by customers, guest and travel agent.
  • Provide satisfaction service to maintenance good relation with customers, travel agents and guests.

Job Requirements:
  • Minimise 3 years of experience in hotel reservations or related field.
  • Good spoken and written communication skills.
  • Able to work independently and deal with organization.
  • Good Customer service oriented.
  • Meticulous and good team player.

Interested applicants, please email your updated resume (in word doc format) with a recent
passport size photograph, indicating your last drawn and expected salary.
**We regret to inform that only shortlisted candidates would be notified. **
EA License. No: 08C4558
EAP Reg. No: R1767197