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IT Support Engineer

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Responsibilities

  • Managing and monitoring all installed systems and infrastructure
  • Installing, configuring, testing and maintaining operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Deployment, Installation and maintenance of equipment at multiple sites as well as equipment mounted within vehicles around Singapore including Sentosa and Jurong Island
  • Corrective maintenance (Break-fix), preventive maintenance (Scheduled)
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Liaise with vendors and other IT personnel for problem resolution
  • Assist in troubleshooting connecting equipment managed below
    • Workstation (desktop/Notebook ) with associated peripherals
    • Mobile Data Terminals & associated peripherals (eg power supply, battery, docking units)
    • Global Position Systems (GPS) devices and associated peripherals
    • Mobile Video Recorder and associated peripherals (PTZ camera, power supply)
    • Printers
    • Low-End UPS Network equipment (Switches, routers, wifi, encryptors)

Requirements

  • Process Higher NITEC/Diploma certification with minimum 1 year of working experience in technical support.
  • Science/Information Technology or equivalent, experience in basic networking support
  • Physical fit
  • Good team player and able to work independently
  • Strong communication, problem-solving and interpersonal skill.
  • Entry level with computer knowledge are welcome
  • Training will be provided
  • Must be Singapore Citizen

Other Information:

  • Work location : Islandwide
  • 1 year contract with yearly renewable
  • Able to commence work immediately

Send RESUME to hr@micro2000.com.sg, strictly for Singaporean Only