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JN -072018-174 - System / Business Support Analyst | $3K - $5K + AWS + VB

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  • Date Listed 17/11/2018
  • Job Type Full-Time
  • EA License Number 91C2918
  • Company Website http://www.adecco.com.sg/
  • Company Name Adecco - GS Perm
  • Education Level Diploma
Systems Analyst / Business Support Analyst



The Opportunity:

Our client is the global leader in the healthcare medical equipment industry. They have extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs 11,000+ individuals worldwide. Currently, they are looking for a Business Support Analyst to be part of their regional team in a multinational environment.

* Permanent role
* 5 days’ work week, office hours
* Annual Wage Supplement + Variable Bonuses
* Annual, medical and dental benefits provided
* Location: 1 Position available (East)
* Salary: Up to $5000



The Job:

* Provide system support, solicit information on user issues in Manufacturing and Labeling systems.
* Keep the ticketing system up to date with the information and progress of the tickets
* Serve as liaison between business process owners in APAC Business Units, Functional Groups, Regions and IT
* Configures and tests systems to execute features, integration, and reporting.
* Facilitate User Acceptance Test to ensure the deliverables met users’ requirements
* Provide operational support, training, troubleshooting, root cause analysis and resolution per SLA
* Serves as liaison between business process owners in Business Units, Functional Groups, Regions and IT.
* Enable super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization
* Develop and maintain system documentation, user training, technical specification

The Talent:

* Bachelor’s in computer science or related field
* 2 years of experience in a Business Systems Analyst role
* Understanding and knowledge of enterprise information systems such as ERP JD Edwards Manufacturing and Labeling area is a plus
* Experience with providing daily ERP support in APAC regions is a plus
* Strong documentation skills, ability to develop and maintain business and technical documentation



Next Step

Interested applicants please send your resume to abel.quek@adecco.com with your current and expected salary.

All shortlisted candidates will be contacted.

Quek Woon Teck, Abel
Direct Line: +65 6697 7974
EA License No: 91C2918
Personnel Registration Number: R1768942

Salary: S$3000 - S$5000 per month



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