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(GOVERNMENT PROJECT) Helpdesk Support // Up to $2200 // 5 Days // East

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  • Date Listed 06/07/2018
  • Job Type Full-Time
  • EA License Number 12C6135
  • Company Website www.recruitmenthubasia.com
  • Company Name Recruitment Hub Asia
  • Education Level Not Applicable

Job Details:

Location : Changi Business Park
Salary : Up to $2200
Working Hours : Monday - Friday, 8am - 6pm

Job Scope(s):
✔ Respond to incoming customer calls and emails in a professional and courteous manner by following call script processes
✔ Perform 1st level troubleshooting to customers through diagnostic techniques and pertinent questions
✔ Responsible for logging calls and ensure all calls contain clear problem description and all problem-solving activities with the customer
✔ Direct unresolved issues to the next level of support personnel
✔ Dispatch onsite support if required

Job Requirement(s):
✔ Possess a Diploma/ITE in IT-related fields
✔ Comfortable with working in a call centre environment
✔ Basic technical knowledge skills (e.g PC troubleshooting, basic connectivity) would be an added advantage

Interested applicants, please submit your resume/CV to janice.lee@recruitmenthubasia.com with [Subject: HELPDESK].

We regret that only shortlisted applicants will be notified.

Janice Lee Zhi Cheng
Recruitment Consultant (R1769472)
Recruitment Hub Asia (E.A 12C6135)
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Changi Airport / Changi Village
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