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System Operations Customer Delivery cum IT support | Salary: $4,000 | LOCAL/PR ONLY

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System Operations Customer Delivery cum IT support

Salary: $4,000


Must be knowledgeable in credit card systems (hardware and software)

Key accountabilities of the role:

• Provide end-to-end project implementation support with guidance from Tokyo

• Assess and document Acquirer and Issuers requirements

• Drive the implementation of projects in electronic payments with guidance from Tokyo

• Guide customers through applicable JCB regulatory publication, specification and documentation including 3D Secure, QR code specification.

• Identify appropriate processing implementation support documentation

• Handle multiple customer processing implementation projects in parallel

• Maintain schedules, track milestones, and manage registers and reports

• Manages external providers to deliver timely technology solutions in support of key product initiatives by working closely with various teams in HQ/external parties including exploring new business and development.

• Ensure strict adherence to company’s Terms & Conditions and Policies & Procedures in relation to resolving merchant setup and maintenance requests

• Verify data and process in a timely manner new merchant follow up on missing information to enable optimal turn around time of applications

• Ensure a consistent level of quality service to merchants through timeliness and quality standards, in line with Compliance initiatives

• Seek an opportunity of new business and collect such an information. And consider and suggest new business development with internal affiliates related with new technology

• Office IT support

Profile and key requirements:

• Ability to interact well with the customer

• Good verbal and written communication skills

• Self-starter with ability to learn independently

• Effective organizational skills and attention to detail

• Ability to work as a part of a cross functional team

• Some prior implementation experience in a financial processing business environment more than 2 years.

*Only shortlisted candidates will be notified.

How to apply:


Interested applicants please state your expected salary, last drawn salary and starting date.

Resume in Words format.

EA Personnel: Vanessa Tan

EA Reg ID: R1543417

EA Licence No: 01C3135

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Changi Airport / Changi Village
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