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  • Date Listed 18/07/2018
  • Job Type Contract
  • EA License Number E.A. 13C6342
  • Company Website RecruitFirst.COM.SG
  • Company Name RecruitFirst
  • Education Level Nitec

1 x IT Helpdesk Support

Date : 1 Aug 2018 - 6 months


Time : 4 weekdays + Saturday (10am – 7pm or 11am – 8pm)

Pay Rate : $1600 - $2000 (Depending on education)

Break hours: 1 hour(Unpaid)

Reporting location: Taiseng

Attire: Smart Casual


• Available to start work immediately and fully commit

• Able to work independently with limited supervision.

• NITEC/Diploma in any disciplines, preferably in Engineering

• Good knowledge of telecommunication services and transmission technology (GPON, L2/L3 VPN, IPTV, Broadband, Digital Voice etc).

• Only Singaporeans

Job scope :

• Perform operational duties, in the Network Operation Centre to support Technical Helpdesk, network monitoring and service provision activities related to NGNBN network elements and services.

• Must be prepared to work on staggered hours from 10/11am to 7/8pm, at least 5 days a week, including Saturday

• Logging of all calls into Ticketing System for tracking and reporting

• Gather accurate problem information regards to incidents in NGNBN network

• Provide technical support and troubleshooting through the phone for all customers

• Schedule field engineers and customer appointments for fault restorations

• Liaise with internal and external stakeholders for fault resolution

Interested applicants please apply with "IT".

WhatsApp Ranelle 98361864 , Telegram @Ranelle

Please only submit when all requirements are met!

Ranelle Liew Wuan Yi

Management Associate


RecruitFirst Pte Ltd

E.A. 13C6342

EA Personnel No: R1439759

EA License No: 13C6342