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Technician (Post Sales)

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  • Date Listed 04/03/2019
  • Job Type Full-Time
  • Company Name Spectrum Audio Visual Pte Ltd
  • Education Level Nitec

Job Objective:
Provide fundamental diagnosis for Post-Sales services and onsite rectification works for all Post-
Sales activities

Core Responsibilities:
• Assist Post-Sales operations through fundamental system troubleshooting and rectification works
involving cabling, tool work, and hardware and software adjustments.
• Performed scheduled preventive maintenance checks on AV systems and rectification works
where necessary.
• Perform onsite fault diagnosis and coordinate and liaise with product suppliers to resolve
technical product issues related to video conferencing and audio-visual integrated solutions
• Prepare and submit timely, intelligible and accurate service reports, detailing steps of diagnosis
and remedy action
• Maintain an updated individual fault record of assigned tickets and prescribed next action
• Escalate technical issues to manufacturer when the complexity of issue(s) exceed(s) the
individual’s capacity; approach internal specialists for technical advice when needed

Job Specifications:
Educational Qualification:
• NITEC, GCE ‘O’ or ‘N’ levels, SPM or the Malaysian Certificate of Education

Professional Certification:
• Certification in Scaffold Erection is an advantage
• Certification in Safety Orientation Course (SOC) certification is an advantage