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IT Analyst

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Duties:

  • Work with business users in identifying opportunities to implement digital transformation projects.
  • Provide onsite support to local users in liaising with relevant IT teams to resolve production issues and incidents.
  • Manage these business requests by liaising with relevant IT development teams and external providers for appropriate solution implementation.
  • Ensure IT incidents are logged, reviewed and adequate action plans are implemented by respective teams
  • Support the IT Manager to organize the tests, report the results and train the staff
  • Maintain documentation of quality or performance issues.
  • Work with other IT teams to ensure business and regulatory requirements are adequately met


Requirements:

  • Degree holder in IT or relation subjects
  • At least 4 years IT experience
  • A good team player, service-oriented
  • Excellent communication, interpersonal skills
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Pasir Ris / Tampines
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