IT Manager 

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  • Date Listed15/08/2019
  • Job TypeFull-Time
  • EA License Number16C8260
  • Company
  • Company NameJobsConnect Pte Ltd
  • Education LevelDegree
Accountable for managing administrative, logistical and technical day-to-day support for staff, offices, floating terminals and tugs. This is a hands-on role where you will be responsible to drive IT infrastructure and business applications availability, where problem-solving is second nature and creativity finding solutions is necessary.
  • Manage, maintain and implement IT projects on hardware and software.
  • Support installation or migration of business applications, hardware or software and manage user expectations.
  • Contributes to team effort by accomplishing related results as needed.
  • Responsible to the IT Audit requirement from ISO

Job Responsibilities:
  • Fielding and solving of incoming tech support requests, ensuring prompt resolution to meet KPIs
  • Network support and Level 2 & 3 escalations for troubleshooting and resolving LAN & WAN, satellite communication issues
  • Proactively monitor and maintain the network health across all company's sites, while identifying and proposing solutions to potential problems before they happen
  • Continuous development and improvement of IT policies and procedures and ensure they are implemented accordingly
  • Identify necessary software and hardware lifecycle upgrades; determine upgrade path of device system software and hardware
  • Responsible for the onsite installation, configuration and testing of IT infrastructure equipment
  • Understanding the complexity of bussines applications requirement and usage for each department
  • Communicate basic concepts to users of all computer literacy levels, in order to perform training, and generally support all team members globally
  • Independently troubleshoot computer hardware and software, peripheral devices, mobile devices and network connectivity problems remotely or on site
  • Management of IT Asset management software and maintaining a global supply line of technology hardware and software
  • Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action
  • Ability to work late hours as needed if there are major outage
  • Reports to Senior IT Manager.

  • Bachelor's degree in Computer Science, Information System
  • Microsoft Professional certification is an advantage
  • At least 5 years of working experience.
  • Maritime industry experience is an advantage.
  • Microsoft technology and services
  • Office365 and Azure
  • Vendor Management
  • Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadline

How to apply

Interested parties, please kindly send your resume to
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