Customer Digital Marketer
Date Listed 14/09/2018
Job Type Full-Time
EA License Number 201215580E
Company Website www.expressions.com.sg
Company Name Expressions Pte Ltd
Education Level Not Specified
We are an international leading lifestyle Brand in Singaporeand Asia . If you would like to be part of our dynamic working team towards continuous growth and higher achievements, we invite you to join us.
You might just be what we are looking for!
We want people who are familiar with local trends and keep up with what's popular and what's not. Even as an intern and newbie, we don't just want to put you through monotonous admin work. We want the creative and insightful you that is able to thrive in our fun and vibrant e-commercial social media culture. We want to provide you with the valuable experience of working in the next wave of E-Commerce business.
Social Media Admin Work
- Admin Duties
- Handle all social media enquiries on program products, promotions and pricing.
- To extend hospitality and good customer service to walk-in and existing clients at all times.
- Assist in ecommerce sales enquiries and process order
- Update data information of all customers information
- Make phone calls for new customers appointment, ecommerce voucher booking, book existing customers’ appointments
- Apps customers and bloggers/influencers for the appointment schedule
- Management of Clients’ Expectation
- Scheduling and recording of clients’ and bloggers’ appointments.
- Handle Facebooking enquiries and comments
- Update customers testimonial and feedback on social medias
- Service Standard
- To extend and exercise good customer service at all times
- To assist in front desk duties as and when necessary
- Any other duties assigned from time to time.
- Good Communication & Customer Service and Social Media Skills
- 1-2 similar experience will be added advantage
- Able to speak Mandarin for Chinese speaking customers
- Flexible to work on event and roadshow
Social Media Marketing:
- Under graduates who wants to be in the hospitality and social media job
- Understanding of marketing and e-commerce principles
- Able to handle multiple tasks, organize, prioritize, make decisions and work efficiently and effectively under deadlines
- Digital Marketing communication and Team-spirit oriented
- Effective interpersonal and written communications skills o Ability to work independently within a team
- Work confidently with in-house teams, business units and pool of customers
- A quick learner, able to grasp new concepts, understand requirements and translate knowledge into practical ability
- Able to translate Mandarin and speak to Chinese speaking customers
- Have a strong eye for detail and an vision for the company business growth
Work Location:160 Paya Lebar Road #04-04Orion Building, Spore 409022
Department Name:Marketing Department
Work Days:Monday-Saturday (Five day/Six day work), salary negotiation.
Job Type: Full-time
Salary: $2,000.00 to $3,500.00 /month
Interested Applicant you may send your resume to hr(at)expressions.com.sg.