Qdelivery - Same Day (3 Hours) Delivery 

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  • Date Listed30/10/2019

Qoo10's Delivery Service - Qdelivery - Next Day Delivery


The Services

  • Pick-up and delivery within the same day at your desired time-slot
  • Pick-up and delivery can be done at any time within the desired time-slot
  • No changes to pick-up or delivery address can be made after delivery order is submitted
  • Pick-up and delivery schedules may be changed or delayed due to operations issues. Senders will be notified
  • Customers can track their parcel in Qoo10 app in My Qoo10 or Qxpress website
  • Compensation is capped at $300 for any lost or damaged parcel where the liability is due to Qxpress
  • We do not pick-up from and deliver to Delivery Restricted Areas such as
  1. Changi Airport
  2. Alps Ave
  3. Sentosa
  4. Jurong Island


Parcel Requirements

  • One waybill per parcel
  • All parcels must be prepared and waybills printed and pasted before driver's arrival
  • Must not exceed 100 cm for any one dimension and 200 cm in total dimensions
  • Must not exceed 30 kg per parcel
  • For bulky items, please contact QxQuick for prior arrangement
  • If no prior arrangement is made and there is no dismantling, parcel might be rejected
  • Poorly or improper packaged parcels will be rejected for collection
  • Grace waiting period is 5 minutes


Returns and Perishables

  • Prepared foods will only be held on to within an hour of failed delivery. Thereafter, it will be disposed due to food hygiene
  • Perishable food items will be returned until the next working day


Additional Charges

  • If pick-up failed, shipping fee will not be charged
  • Shipping charges are based on distance
  • Any additional payment can be made via Qpay

General Terms and Conditions

  • Qxpress General Terms and Conditions will apply




Contact Information

☎️Qxpress Hotline: 6661-9100

Qxpress Email: info@qxpress.sg

⏰Operation Hours: Monday - Friday 9am - 6pm, Saturday 9am - 1pm

*1pm - 2pm lunch hour*



From now till 27 November, stand a chance to win a brand new iPhone 11 when you use QDELIVERY vouchers, leave a review and include "ILOVEQDELIVERY".

Visit www.qoo10.sg/qx for more information!


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150 Beach Road, Gateway West, #18-01 Singapore 189720
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