(BANK ENVIRONMENT) IT SUPPORT ; $2500/MTH 

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  • Date Listed17/08/2019
  • Job TypeTemporary

IT Deskside Support (Bank environment)

RecruitFirst is hiring! You will be outsourced to:

Salary range: up to $2,500
Working hours: Shift work between (8am – 7pm); alt Saturday (9am – 1pm)
Location: Raffles Place (Bank Environment)
Responsibilities:
1.Provide solutions to simple issues reported by bank users over remote assist by phone or network remote control.
2. Responsible for providing remote technical assistance and support related to computer systems, hardware, or software.
3. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solution.
4. Applies understanding and knowledge of information systems products and services to assist users.
5. Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
6. Prioritizes issues using appropriate escalation procedures, and coordinates referrals to technical, professional, or service personnel as needed.
7. Evaluating alternative approaches and selecting optimal approaches.
8. Focus on SLA and resolution process.

Requirement:
1. Minimum 1-year remote desktop support experience.
2. Minimum NITEC in Information Technology or equivalent.

If interested, please Whatsapp Sam @ 9090*6353 with your
1) Name
2) Highest qualification
3) Commitment period
4) Residential Area (e.g. Woodlands)
Quote "ITdeskside"

Interested, please send in your resume (in word doc) to samanthayeo@recruitfirst.com.sg
*We regret that only shortlisted applicants will be notified

Samantha Yeo | R1984357
RecruitFirst Pte Ltd | 13C6342

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Boat Quay / Raffles Place
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